Search

Topics

Accounting Advertising Advisor Analysis Apps Attitude Balance Sheet Barriers to Entry Beachhead Benefits Better Books Bottom Up / Top Down Brain Brainstorming Brainwriting Budget Business Flow Business Model Cash Flow Change Commercialization Communications Competition Competitive Advantage Concept Consultant Corporate Entrepreneurship CQs Creativity Critical Success Factor Crucial Questions Crucial Success Factors Culture Customer Decisions Deploy Design Develop Differentiation DXpedition Earn EBITDA Education Effectiveness Elevator Pitch Engineering Enterprise Entrepreneur Entrepreneurship Environment Evolution Executive Summary Exercise Expenses Expertise Failure Feasibility Finance Financial Objectives Flags Flowchart Focus Funding Fuzzy-to-Firm GizmoGadget Glossary Goals Growth Habits Healthy Venture Hiring HOTI Chart Hypothesis Ideas Ideation Impact Income Statement Industry Industry Research Innovate-A-thon Innovation Innovator Intellectual Property Internet Intrapreneurship Invention Inventory Investor Iteration Knowledge Launch Leadership Lean Startup Learning Legal Luck Machines Management Manpower Market Research Marketing Marketing Brochure Material Media Media Relations Mentor Methods Mindmap Mindset Mission Mistakes Money Motivation Myths Name News Release Niche Market Non-Profit Objectives Operating Agreement Operations Opportunity Passion Patents People Pivot Planning Positioning PR Presentations Price Problems Process Flow Product Development Productivity Profit Progress Promotion Prototype Publicity Questions Refine Research Resources Return on Investment Reward Roadmap Rules_of_Some Sales SCAMPER SCORE Scorecard Skills Slides Solution Development Solutions SPLUCK Start-up Stimulation Strategies Strategy Structure Success SWOTT Tactics Tagline Target Market Team Teamwork Technology Readiness Levels Terminology Terms Test Thinking Tips Tools Transformation TRL Validation Value Venture Venture Capital Venture Creation Venture Plan Viability Vision Work Worth Writing

Sales Tips

Most business owners would like to focus all their energy on daily business operations and serving existing client demands. It's critical to your success, however, to focus on gaining new business from current and potential customers in order to grow and sustain your company.


The selling process has six key steps. Virtually every sales interaction will follow these steps, whether it lasts several minutes or several months:
  1. Prospecting
  2. Initial Contact
  3. Sales Presentation
  4. Handling Objections
  5. Closing the Sale
  6. Follow-Up and Service after the Sale
As you develop a sales process that is right for you and your business, here are some other pointers to keep in mind:
  1. Continuously improve your sales skills, learn from others and stay open to new ideas.
  2. Be sincere about your desire to help the prospect. Making the sale should be your secondary objective. This attitude will come through in every encounter and will help you build long-term relationships.
  3. Contribute more than just your product. Provide industry news updates, creative ideas, and business advice as part of the service you offer.
  4. Be direct with your communication. Beating around the bush only frustrates people. Answer all questions. Never patronize.
  5. Enclose your business card with every letter and note.
  6. Thank people who refer prospects to you. If the referral results in business, send a small, business-related thank-you gift also.
  7. Never lie. Don't badmouth the competition or say negative things about their clients. Don't gossip.
  8. Don't overbook yourself so much that you don't have time to listen and be available to your customer for their questions and comments.
[Thank you, SmallBusinessNotes.com]
TOPICS: ,