How to Solve a Problem

  1. Define the problem
  2. Define a set of criteria for a good solution
  3. Explore potential causes of the problem
  4. Explore existing solutions
  5. Identify alternative approaches for resolving the problem
  6. Select the best approach for resolving the problem based on the criteria for a good solution (number 2 above)
  7. Plan the implementation of this approach
  8. Implement the plan
  9. Monitor the results
  10. Verify the problem has been resolved